Accessing and Sharing Medical Records
If you have spoken with your client and believe it would be helpful in treatment to review his or her medical records, there are a few ways you and your client can access VA medical records.
By Phone: You can contact the Release of Information (ROI) office at the VA facility from which your client receives or has received services. The individuals working in this office will be able to tell you what information they will need from you in order to be able to release the Veteran's medical records. To reach the Release of Information office, you can call your local VA Medical Center directly and ask the operator to connect you to the Release of Information Office.
Electronically: The Virtual Lifetime Electronic Record (VLER) Health Program: VLER Health Exchange is a program to help “Connect Your Docs” by enabling VA and non-VA providers to securely access certain Veteran health information electronically using the eHealth Exchange. The eHealth Exchange is a secure, trusted internet exchange. VA requires a Veteran-signed authorization (VA Form 10-0485) prior to sharing Veteran health information with non-VA providers.
To view instructions on how to “connect your docs” online, by mail, or in person see: http://www.va.gov/VLER/vler-health-exchange-registration-guide.asp#online